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ABOUT TRUST ONLINE

VacationGuard

Company Overview

Unexpected situations happen and often make trip cancellations or delays necessary. Some companies penalize travelers for these emergencies by charging excessive fees for changes to flights, hotels, or tour packages. Travel insurance offered by VacationGuard protects clients against those costly fees. The insurance coverage makes sure travelers focus on the emergency and not hefty fines or penalties.

VacationGuard Coverage

VacationGuard offers travel insurance for resort/leisure trips or provides coverage for timeshares.

The three policies protect customers from fines or penalties in case of illness delaying or cutting a vacation short. Each travel insurance policy covers for additional nights in a hotel if weather or natural disasters delay departures. They cover accidental death or dismemberment, medical expenses while on vacation, and loss of employment when a traveler faces delays. There is a 180-day maximum vacation length for all trip insurance plans.

Resort/Leisure Trip Insurance

Experts in vacation packages design the Leisure Plus or Vacation Pro insurance policies. Leisure Plus offers comprehensive coverage for trips up to $30,000 in value, and Vacation Pro is for trips up to $10,000. Vacation Pro offers basic coverage for cancellations, delays, and interruptions. It also covers medical expenses, emergency evacuations, and lost baggage. Leisure Plus insurance adds missed connections for cruises, recreational sports equipment, security deposits, rental cars, and search and rescue services.

Timeshare Insurance

Timeshare Plus insurance covers aspects of a timeshare vacation. It adds important coverage for issues like accidental damage to the timeshare, maintenance fees, exchanges, roadside assistance, and trip delays. Trip delay coverage makes sure clients have food and lodging if something happens. One policy covers the policy holder for a full year.

Refund Policies

If a client is not completely satisfied with their VacationGuard trip insurance, they can request a refund. The refund period for Vacation Pro policies is 10 days. The refund period extends to 21 days for Leisure Plus and Timeshare Plus.

About VacationGuard

VacationGuard is an allied member of the American Hotel and Lodging Association, American Resort Development Association, and the Better Business Bureau. The trip insurance policies are underwritten by Stonebridge Casualty Insurance and have an A rating from A.M. Best.

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