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Did You Know?

Travel Guard

Company Overview

Travel Guard is one of the leading travel insurance providers in the industry and has been serving customers for the past 20 years. Emergency travel service plans are provided to help people travel safely all over world. With travel insurance, customers are always prepared in the event of an accident, injury, cancellation, delay, or lost or stolen luggage. Trips do not have to be interrupted because of mishaps. Instead, Travel Guard ensures that customers are prepared no matter what may happen on a trip abroad or even to a neighboring state.

Travel Guard serves 40 million people in 160 or more different countries. Under the Chartis umbrella, the company has provided general insurance products for 90 years. The company has expertise in providing fast and efficient claims services, and the company has excellent financial strength with an extensive range of products and services. Chartis is proficient in handling nearly any risk.

The comprehensive travel insurance plans are available through almost every major travel distribution channel. This equates to 12,000 travel companies. Twenty-four hour customer service is provided to customers for around-the-clock travel assistance. Some of their most coveted insurance solutions include Travel Medical Assistance, LiveTravel Emergency Service, Worldwide Travel Assistance, or Concierge and Personal Assistance.

Travel Guard offers its customers over 20 different products including rental car insurance, flight insurance, and all-inclusive plans. These plans are among the four most popular plans chosen by customers planning an out-of-town excursion. With a wide range of options, customers can select plans that are truly conducive to their travel situation.

In 2009, Travel Guard was awarded a Customer Excellence Award (ACE) related to outstanding achievement in market tools and customer satisfaction. The Enterprise Feedback Management process was applied to help them achieve this award of achievement.

Travel Guard takes pride in what they do and removes some of the roadblocks placed by other companies that may inhibit the claims process. Most customers are pleased with the ease of use and the ability to file claims without meeting numerous requirements. Try Travel Guard and witness the difference in the level of service provided.

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