In order to file a travel insurance claim or for general questions or help about the policy that you purchased, please contact the provider of your travel insurance policy. The name of your provider can be found in the email confirmation that you received after buying travel insurance.
TRAVEL INSURANCE PROVIDER CLAIM CONTACTS:
RoamRight: To submit a RoamRight claim, please use the below contact information:
- Claims
- Phone: (855) 762-6252
- Fax: (443) 279-2901
- 24 Hour Emergency Assistance
- Within U.S.A. & Canada: (866) 443-6971
- Outside U.S.A. & Canada: (443) 279-7335
- Mailing Address
- RoamRight Claims c/o Arch Insurance Company
8601 Lasalle Rd., Suite 102
Towson, MD 21286
Travel Guard: To submit a Travel Guard claim, please use the below contact information:
- Claim & 24 Hour Emergency Assistance
- (800) 826-1300
- (715) 345-0505 (If overseas, call collect.)
- Mailing Address
- Travel Guard International
3300 Business Park Drive
Steven’s Point, WI 54482
Travel Insured International: To submit a Travel Insured International claim, please use the below contact information:
- Claims
- Phone: (800) 243-2440 (Toll-Free USA/Canada)
- Phone: (860) 528-7663 (Collect Outside USA/Canada)
- Fax: (860) 256-0518
- Mailing Address
- Travel Insured International, Attention: Claims Department
52-S Oakland Avenue, PO Box 280568
East Hartford, CT 06128-0568
Travelex Insurance Services: To submit a Travelex claim, please use the below contact information:
- Claims
- Phone: (866) 968-2061
- Fax: (877) 367-2496
- 24 Hour Emergency Assistance
- Within U.S.A. & Canada: (855) 892-6495
- Outside U.S.A. & Canada: (603) 328-1373
- Mailing Address
- Claims Administration Office for Stonebridge Casualty Insurance Company
4600 Witmer Industrial Estates, Suite 6
Niagara Falls, NY 14305
Travelex Insurance Services: To submit a Travelex claim for Travel Plus and TraveLite, please use the below contact information:
- Claims
- Phone: (888) 322-6776 (Option 2)
- Fax: (905) 523-9019
- 24 Hour Emergency Assistance
- Within U.S.A. & Canada: (866) 866-8155
- Outside U.S.A. & Canada: (240) 330-1532
- Mailing Address
- Old Republic Insurance Company
4600 Witmer Industrial Estates, Suite 6
Niagara Falls, NY 14305
VacationGuard: To submit a VacationGuard claim, please use the below contact information:
- Claims
- Phone: (877) 401-6522
- Fax: (877) 367-2496
- 24 Hour Emergency Assistance
- Within U.S.A. & Canada: (855) 892-6496
- Outside U.S.A. & Canada: (603) 328-1372
- Mailing Address
- Claims Administration Office for Stonebridge Casualty Insurance Company
4600 Witmer Industrial Estates, Suite 6
Niagara Falls, NY 14305
